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Store Policy

Customer Care

At The Taj Global, customer satisfaction is our highest priority. We are committed to providing a smooth and enjoyable shopping experience for every customer.

If you have any questions regarding your order, product details, sizing, payments, shipping, or delivery, our support team is here to help.

Customer Support Email: thetajglobal@gmail.com
Phone: +91 62396 85114
Business Hours: Monday to Friday, 10:00 AM – 5:00 PM (IST)

Customers are encouraged to carefully review product descriptions, size information, and our Return & Exchange Policy before placing an order.

Returns and exchanges are accepted only for eligible products and within the timeframe specified in our official Return & Exchange Policy. Sale items, customized products, and certain special collections may not be eligible for return or exchange.

Privacy & Safety

Privacy

The Taj Global collects only the information necessary to process orders and provide customer service, including:

• Name

• Contact information

• Shipping and billing address

• Payment-related information

• Order history

We respect your privacy and are committed to protecting your personal information. Customer data is never sold, rented, or shared with third parties for marketing purposes.

Information may be shared only with trusted service providers such as payment gateways, shipping partners, and courier services when required to complete your order and provide our services.

Customers may contact us at any time to update, correct, or request the deletion of their personal information, subject to applicable laws and regulations.

Safety & Security

The Taj Global uses industry-standard security measures to help protect customer information and maintain a secure shopping environment.

Our website utilizes:

• Secure HTTPS/SSL encrypted connections

• Trusted payment processing systems

• Regular website maintenance and security updates

• Restricted access to sensitive customer information

For your protection, please do not share OTPs, passwords, banking credentials, or full card details with anyone claiming to represent The Taj Global.

Official communication will only be conducted through our verified contact channels. If you receive any suspicious communication, please contact us immediately at  thetajglobal@gmail.com or +91 62396 85114.

By using our website, you acknowledge and agree to our policies regarding privacy, security, and customer service.